Privacy Policy
Last updated: January 1, 2025
1. Introduction
OrbitCore ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation services and visit our website.
By using our services, you consent to the data practices described in this policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name and contact information (email, phone, address)
- Company information and job title
- Business requirements and preferences
- Communication preferences
- Payment and billing information
Lead Data
In the course of providing lead generation services, we collect information about potential leads, including:
- Contact information (name, email, phone)
- Demographic information
- Interest and behavioral data
- Social media engagement data
- Website interaction data
Technical Information
We automatically collect certain technical information, including:
- IP address and browser information
- Device and operating system information
- Website usage and navigation patterns
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and improving our lead generation services
- Communicating with clients about services and campaigns
- Processing payments and managing accounts
- Analyzing and optimizing campaign performance
- Complying with legal obligations
- Protecting against fraud and security threats
- Marketing our services (with consent)
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- With Clients: Lead information is shared with clients who have contracted for lead generation services
- Service Providers: We may share information with trusted third-party service providers who assist in our operations
- Legal Requirements: We may disclose information when required by law or to protect our rights
- Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit and at rest
- Access controls and authentication systems
- Regular security assessments and updates
- Employee training on data protection
- Secure data centers and infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:
- Client account information is retained for the duration of the business relationship plus 7 years
- Lead data is retained for 2 years or as specified in client agreements
- Website usage data is retained for 2 years
- Marketing communications data is retained until you opt out
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a portable format
- Opt-out: Opt out of marketing communications
- Restriction: Request restriction of processing
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our services and user experience
- Provide targeted advertising
You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.
9. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
13. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
Juan Manuel Lira Tasis
OrbitCore
14904 Truman Oak Cv
Austin, TX 78724-8509
Email: [email protected]
Phone: +44 7378485237