Terms of Service
Last updated: January 1, 2025
1. Acceptance of Terms
By accessing and using OrbitCore's lead generation services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Service Description
OrbitCore provides lead generation services through social media advertising, multi-channel campaigns, and AI-powered targeting. We deliver qualified leads to clients based on agreed-upon criteria and pricing structures.
Our services include but are not limited to:
- Social media advertising campaign management
- Lead qualification and delivery
- Multi-channel advertising coordination
- AI-powered audience targeting and optimization
- CRM integration and lead management
3. Pricing and Payment Terms
Pricing is based on a per-lead model with rates ranging from $40 to $60 per qualified lead, depending on the advertising channel and targeting complexity. Specific pricing will be agreed upon in writing before service commencement.
Payment terms:
- Payment is due within 30 days of lead delivery
- Invoices will be sent monthly for leads delivered in the previous month
- Late payments may incur a 1.5% monthly service charge
- All prices are in USD unless otherwise specified
4. Lead Quality Guarantee
We guarantee that all delivered leads meet the qualification criteria agreed upon in your service agreement. Qualified leads must demonstrate:
- Genuine interest in your product or service
- Appropriate budget capacity
- Decision-making authority or influence
- Realistic timeline for purchase consideration
If a delivered lead does not meet these criteria, we will provide a replacement lead or full refund for that specific lead.
5. Client Responsibilities
Clients are responsible for:
- Providing accurate information about target audience and criteria
- Responding to leads in a timely manner (within 24-48 hours recommended)
- Providing feedback on lead quality to help optimize campaigns
- Maintaining appropriate sales processes to handle lead volume
- Complying with all applicable laws and regulations in their industry
6. Data Protection and Privacy
We are committed to protecting the privacy and security of all data collected through our services. Lead information is collected in compliance with applicable privacy laws and platform policies.
We will:
- Only collect data necessary for lead generation purposes
- Securely store and transmit all lead data
- Not share lead data with third parties without consent
- Delete lead data upon request or contract termination
7. Intellectual Property
All intellectual property rights in our platform, algorithms, and methodologies remain the exclusive property of OrbitCore. Clients retain ownership of their brand assets and content provided for campaign use.
8. Limitation of Liability
OrbitCore's liability is limited to the amount paid for services in the month in which the claim arises. We are not liable for indirect, incidental, or consequential damages including but not limited to lost profits or business opportunities.
9. Termination
Either party may terminate services with 30 days written notice. Upon termination:
- All outstanding invoices become immediately due
- Active campaigns will be completed or cancelled as agreed
- Lead data will be securely deleted within 30 days
- Confidentiality obligations continue indefinitely
10. Governing Law
These terms are governed by the laws of the State of Texas, United States. Any disputes will be resolved through binding arbitration in Austin, Texas.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be communicated to active clients with 30 days notice. Continued use of services after changes constitutes acceptance of new terms.
12. Contact Information
For questions about these terms, please contact:
Juan Manuel Lira Tasis
OrbitCore
14904 Truman Oak Cv
Austin, TX 78724-8509
Email: [email protected]
Phone: +44 7378485237